Matri4Web periodically introduces new products, services, product enhancements and other offerings. As part of this process, older products and services may be discontinued. Matri4Web is committed to making the transition from such products to new offerings as simple as possible.
End-of-Sale Policy
Matri4Web considers a product at End-of-Sale when either it can no longer be ordered from Matri4Web, or it is marketed as being End of Sale on the Support web site.
Matri4Web strives to notify customers 45 days in advance, when possible, through this online mechanism.
End-of-Service-Life Policy
Matri4Web considers a product to be at End-of-Service-Life when the published End-of-Service-Life date is reached as published
Once a product has reached End-of-Service-Life, renewals of subsequent service contracts are limited to reduced levels of support and may no longer be eligible for engineering escalations.
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